Damages and issues 

• We Do not Offer Returns Or Exchange Unless The Product Is Damaged Or Incorrect 
• We Check every product Before Dispatch to ensure product delivery is in Perfect condition.
• To be eligible for a return, The product must be in the same condition, Unused in Its original Packaging.
• Any Return should be done within 3 Working Days. 
• We recommend our customers take a complete Unpacking & Unboxing Video from start to end of the package you have received to rule out any damage in transit or incorrect product.
• The Video Must be complete without any Pause, Unedit and the package received should be at a clear 360-degree Angle.
• Without a perfect unpacking video as instructed above, we will not accept any requests for Refund & Exchange.
• If receive any wrong or damaged product, please send us the Complete video as instructed, as an attachment Via email or You can WhatsApp us immediately.
• Any Damage or Incorrect order has to be reposted within 24 hours after the Delivery.
• After Receiving the video, We will evaluate the issue and try to make it right.
• If your request is Valid and the return is accepted, We will send you instructions on how and where to send the package.
• Item sent back to us without any notice will not be accepted.
• We aim to deliver quality products in perfect condition. You can always contact us for any queries at giftplanets2@gmail.com

Refunds / Exchange

• If you would like to Apply for a refund or an exchange, please follow the above instructions carefully and also mention the reason for the same.
• Refund will be initiated within 5 to 7 Working Days. 
• Refund or Exchange is initiated from our end only after we receive the product back to our Warehouse.
• We will notify you once We have received & inspected the return package.
• If approved, you’ll be refunded on your Original Payment Method or any other Mode of Request.
• The Refund will be only initiated for the Product, Shipping charges will not be refunded as the Service were already used to deliver the product.